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Cancellations made more than 60 days from check-in date will receive a 100% refund of the deposit paid or the option of a credit, which is valid for one year from cancellation date.
Cancellations made between 60 and 31 days from check-in date will receive a 70% refund of the deposit paid or the option of a credit, which is valid for one year from the cancellation date. Cancellations made between 30 and 10 days from the check-in date will receive a 30% refund of deposit paid. Cancellations made less than 10 days from the check-in date will forfeit the deposit paid.

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Cancellations made more than 24 hours prior to the scheduled pick-up time will receive a 100% refund of the deposit paid. Cancellations made less than 24 hours prior to pick-up will forfeit the deposit paid.
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Travel Concierge - Delphinus Xel Ha

  • Delphinus Xel-Ha

    Delphinus Xel-Ha
    Carr. Tulum-Puerto Juárez Km. 240, Tulum
    Delphinus Xel-Ha lies inside a natural place known as one of the Mexico´s Natural Wonders and as the biggest natural aquarium of the world: Xel-Ha,


DELPHINUS XEL HA


Delphinus Xel-Ha lies inside a natural place known as one of the Mexico´s Natural Wonders and as the biggest natural aquarium of the world: Xel-Ha,

Delphinus Xel-Ha lies inside a natural place known as one of the Mexico´s Natural Wonders and as the biggest natural aquarium of the world: Xel-Ha, which means in mayan language “The place where water is born”. Located on kilometer 248 of the Cancun-Chetumal highway, at the heart of the Mayan Riviera, Xel-Ha is only 30 minutes away from the cosmopolitan city of Playa del Carmen, 20 minutes from the archeological site of Tulum, and one hour from Cancun.

Xel-Ha is shaped by lagoons and coves plenty of clear and blue water, full of fishes and other marine species. On this landscape is where dolphins and human beings can relate and learn from each other. Make your dreams come true as you enter into the world of these sensible and playful animals, surrounded by a blue and green environment that only Xel-Ha can provide.
Our facilities in Xel-Ha at Riviera Maya just like in all of our dolphinariums, are extremely comfortable for our dolphins and visitors. Dolphins enjoy in an area ten times bigger than the established by the Mexican Official Norms.
All of our dolphins, which have mayan names, are well cared for by a qualified team of trainers, veterinarians and biologists that coordinate their diet and monitor their health closely. The high survival rate of our dolphin offspring after weaning is the best indicator of their well-being, not only in Xel-Ha, but in all of our dolphinariums.

Swimming with dolphins at Riviera Maya is a wonderful life experience, but swim with dolphins at Xel-Ha adds to this moment a beautiful, natural and organic surroundings. This is the only place where you can dive with dolphins and explore their intimate underwater space without being a professional diver. Ask for Dolphin Trek program or Dolphinclusive Program (includes Xelha All Inclusive Fee and one Swim with Dolphin Program).






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