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Including all taxes I accept the Cancellation policy ACCOMMODATION AND TOURS
Cancellations made more than 60 days from check-in date will receive a 100% refund of the deposit paid or the option of a credit, which is valid for one year from cancellation date.
Cancellations made between 60 and 31 days from check-in date will receive a 70% refund of the deposit paid or the option of a credit, which is valid for one year from the cancellation date. Cancellations made between 30 and 10 days from the check-in date will receive a 30% refund of deposit paid. Cancellations made less than 10 days from the check-in date will forfeit the deposit paid.

AIRPORT TRANSPORTATION
Cancellations made more than 24 hours prior to the scheduled pick-up time will receive a 100% refund of the deposit paid. Cancellations made less than 24 hours prior to pick-up will forfeit the deposit paid.
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PRIVATE TRAVEL CONCIERGE

Our concierge service can help you organize your stay in Tulum, from the custom transportation, lodging, restaurants and activities.

Fill Out Our Online Request Form Below and Our Concierge Will Contact You Shortly.

Spa - Yoga suggestions & reservations
Restaurant suggestions & reservations
Tour suggestions & reservations
 Airport Transportation - Car Rentals
Cenotes & Reef Private Dives
Wedding Planning


PRIVATE TRAVEL CONCIERGE

Our purpose is to provide you with the highest level of expertise, dedication and professionalism, and enable you to enjoy life to the fullest, whilst making better use of your precious time.
We know the people, the best accommodations, the most reliable rental services, the most awesome excursions, fantastic tours, amazing dive spots and the ins and outs of Tulum's attractions

While a travel agency will try to sell you packages, our Travel Concierge Team will act as your own personal travel expert, working to provide you with everything from the perfect hotel to a tailor-made itinerary.

Our excellent day to day relationships with Tulum's travel world may even get you an upgrade, a welcome gift or a preferential rate at some of Tulum best hotels and restaurants.

More importantly, our exclusive relationship with hoteliers, tour operators and divers give us the clout to negotiate the most competitive rates available and we pass the savings on to you.

All you need to do is to let our concierge service plan and book your entire vacation or any components of it (for example, you may get the flights booked yourself and may only want the hotels, transfers & activities). which entitles you to make use of our VIP Concierge for free.

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